Aviso legal

Welcome to KUMUY.

This Legal Policy governs your access to and use of the KUMUY website, online store, content, products, and related services. By accessing our website, browsing our products, creating an account, or placing an order, you acknowledge that you have read and understood this Legal Policy and agree to comply with the terms described below, together with our other applicable store policies.

If you do not agree with these terms, please discontinue use of our website and services.

1. About KUMUY

KUMUY is an online lifestyle retailer offering products across categories including home and living, bedding and home textiles, bags and accessories, plush toys, gifts, storage and organization, seasonal products, and other everyday lifestyle goods.

KUMUY serves customers in multiple countries and regions through our online store and international fulfillment network.

Business Information

Business Name: STRONG GLORY INTERNATIONAL LIMITED
Brand Name: KUMUY
Registered Address: Unit 1202, 12/F., Oriental Centre,67-71 Chatham Road, T.S.T., Kowloon,hong kong

Customer Service Email: a18823359295@outlook.com
Website: [www.kumuy.com]

2. Use of Our Website

You may use the KUMUY website only for lawful personal or commercial shopping purposes.

You agree not to:

• Use the website for fraudulent, unlawful, or abusive activities.
• Attempt to gain unauthorized access to our systems, accounts, or customer information.
• Introduce malicious software, automated attacks, or harmful code.
• Scrape, reproduce, copy, or commercially exploit substantial portions of our website without authorization.
• Interfere with the normal operation or security of the website.
• Impersonate another person or provide intentionally false information.
• Use our intellectual property without authorization.

We reserve the right to restrict or terminate access where we reasonably believe our website or services are being misused.

3. Eligibility to Purchase

By placing an order, you confirm that you have the legal capacity to enter into a binding transaction under the laws applicable to you.

If you are below the legal age required to enter into a purchase contract in your jurisdiction, you must obtain authorization from a parent or legal guardian where required by law.

4. Product Information

We make reasonable efforts to present our products accurately.

However, because products are displayed digitally, colors, textures, dimensions, proportions, and other visual characteristics may appear differently depending on:

• Device displays
• Screen settings
• Lighting
• Photography
• Manufacturing variations

For textile, handcrafted, printed, dyed, natural-material, or similar products, minor differences between individual items may occur and are not necessarily considered defects.

Product packaging may also change from time to time without materially changing the product itself.

Where exact dimensions or specifications are important, customers should review the product information provided before purchasing.

5. Product Availability

Products displayed on our website are subject to availability.

Adding a product to your shopping cart does not reserve inventory.

In rare cases, an item may become unavailable after an order has been submitted.

If we cannot fulfill an ordered item, we may cancel the affected item and issue an appropriate refund or contact you with available alternatives.

6. Pricing

Prices are displayed in the currency selected or otherwise presented on our website.

We make reasonable efforts to ensure pricing information is accurate.

However, typographical, technical, or system errors may occasionally occur.

If an obvious pricing error affects an order, we may contact you before fulfillment to provide the correct information and, where permitted by applicable law, offer the option to proceed at the correct price or cancel the affected item.

Promotional prices, discounts, coupons, and special offers may be subject to additional conditions and may change or expire without notice.

7. Orders

Submitting an order does not necessarily mean that it has been accepted.

Orders may be subject to:

• Payment authorization
• Fraud and security screening
• Inventory availability
• Shipping restrictions
• Address verification
• Applicable legal or regulatory requirements

We reserve the right, where permitted by law, to refuse or cancel orders that appear fraudulent, contain obvious errors, violate purchase restrictions, or cannot reasonably be fulfilled.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded according to the original payment method or another legally permitted method.

8. Payment

Available payment methods are displayed during checkout and may vary depending on your location, currency, device, or payment provider.

Payments may be processed by independent third-party payment service providers.

KUMUY does not control the internal authorization or security decisions of banks, card networks, digital wallets, or third-party payment processors.

9. International Orders

KUMUY serves customers internationally.

International purchases may be subject to destination-specific:

• Import regulations
• Customs procedures
• Taxes
• Duties
• VAT or GST
• Product restrictions
• Carrier limitations

Customers are responsible for providing accurate information required for international delivery and customs clearance.

Please refer to our Shipping Policy for additional information regarding international delivery, customs, duties, and taxes.

10. Returns, Refunds & Cancellations

Returns, refunds, exchanges, and order cancellations are governed by our applicable Return & Refund Policy.

Nothing in our policies is intended to exclude or restrict mandatory consumer rights that cannot legally be waived under applicable law.

Where local consumer protection laws provide rights beyond our standard store policy, those mandatory legal rights will continue to apply.

11. Intellectual Property

Unless otherwise stated, content available through KUMUY—including trademarks, logos, graphics, photographs, product photography, videos, written content, page designs, icons, illustrations, and other original materials—is owned by KUMUY, licensed to KUMUY, or used with appropriate authorization.

Such materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, commercially exploit, or create derivative works from protected KUMUY content without prior authorization, except where permitted by applicable law.

KUMUY and associated brand elements may not be used in a manner that falsely suggests sponsorship, affiliation, authorization, or endorsement.

12. User Content

If you voluntarily submit product reviews, photographs, comments, feedback, or other content to KUMUY, you confirm that you have the right to provide that content.

Subject to applicable law and any permissions presented when the content is submitted, you may grant KUMUY permission to use such content for purposes including operating our website, displaying reviews, improving products, customer service, and marketing.

You must not submit content that infringes another person's intellectual property, privacy, or other legal rights.

13. Third-Party Services

Our website may integrate with or link to third-party services, including:

• Payment processors
• Shipping carriers
• Social media platforms
• Analytics providers
• Advertising platforms
• Customer service providers
• Other technology partners

These third parties operate independently and may have their own terms and policies.

KUMUY is not responsible for the independent practices of third-party websites or services except to the extent required by applicable law.

14. Website Availability

We work to maintain a reliable online shopping experience, but we cannot guarantee uninterrupted website availability.

Temporary interruptions may occur because of maintenance, technical problems, hosting issues, network failures, security incidents, or circumstances beyond our reasonable control.

We may modify, update, suspend, or discontinue website features when reasonably necessary.

15. Limitation of Liability

To the maximum extent permitted by applicable law, KUMUY will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website or services where such liability may legally be limited.

Nothing in this Legal Policy excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Nothing in this section is intended to remove mandatory statutory rights available to consumers.

16. Force Majeure

KUMUY will not be responsible for delays or failures caused by circumstances outside our reasonable control, subject to applicable law.

Such circumstances may include:

• Natural disasters
• Severe weather
• Epidemics or public emergencies
• War or civil unrest
• Government restrictions
• Customs disruptions
• Transportation interruptions
• Labor disputes
• Carrier disruptions
• Internet or infrastructure failures

Where such circumstances affect an order, we will make reasonable efforts to communicate relevant information and find an appropriate solution.

17. Fraud Prevention

To protect our customers and business, orders may be reviewed using automated or manual fraud-prevention systems.

We may request additional verification before fulfilling an order where suspicious or unusual activity is detected.

Where permitted by applicable law, orders presenting a significant fraud or security risk may be cancelled and refunded.

18. Consumer Rights

KUMUY sells products to customers in multiple jurisdictions.

Consumer protection laws vary by country and region.

Nothing in this Legal Policy is intended to exclude, waive, or restrict consumer rights that cannot legally be excluded under the laws applicable to a particular transaction.

If a provision of this Legal Policy conflicts with a mandatory consumer protection requirement applicable to you, the mandatory legal requirement will prevail to the extent of that conflict.

19. Governing Law

This Legal Policy and your relationship with KUMUY will be governed by the laws applicable to [Legal Company Name / Jurisdiction], subject to any mandatory consumer protection rights or jurisdictional rules that apply to customers in their country or region.

Any dispute will be handled in accordance with applicable law and any mandatory rights available to the customer.

20. Changes to This Legal Policy

We may update this Legal Policy from time to time to reflect changes in our business, website, products, services, or legal requirements.

The latest version will be published on this page together with its updated effective date.

Your continued use of the website after an update is subject to applicable law.

21. Contact Us

If you have questions regarding this Legal Policy, please contact:

KUMUY Customer Care

Email: a18823359295@outlook.com
Website: www.kumuy.com
Business Name: STRONG GLORY INTERNATIONAL LIMITED
Registered Address: Unit 1202, 12/F., Oriental Centre,67-71 Chatham Road, T.S.T., Kowloon,hong kong

© 2026 KUMUY. All rights reserved.